Returns & Exchanges
Due to the perishable nature of our cold-pressed juices and fresh food products, we cannot accept physical returns once an order has been delivered. If you are unsatisfied with your purchase or received a damaged item, please contact our support team within 24 hours of delivery for a full refund or credit.
Inspect Your Delivery
Upon receiving your order, immediately check all juice bottles and food containers for any signs of damage, leaks, or incorrect items.
Document the Issue
If there is a problem with your order, take clear photos of the product and the packaging labels as these are required for our quality assurance review.
Contact Support
Email our customer care team at support@juicepress.com within 24 hours, including your order number and the photos of the affected products.
Receive Resolution
Our team will review your claim and process a replacement or a refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing