Frequently Asked Questions
Everything you need to know about our fresh, organic juices and delivery.
How are your juices processed to ensure freshness?
We use Cold Press technology and High Pressure Processing (HPP) to maintain nutritional integrity and extend shelf life without using heat or preservatives.
How long will my juice stay fresh after delivery?
Our juices typically have a refrigerated shelf life of 30 to 45 days. Once opened, please consume within 24 to 48 hours for optimal taste and quality.
How is my order shipped to ensure it stays cold?
All orders are shipped in insulated thermal liners with non-toxic gel ice packs to ensure your juice stays at a safe, refrigerated temperature during transit.
Are your ingredients organic and non-GMO?
Yes, we are committed to using 100% organic, non-GMO produce sourced from trusted local farmers whenever possible.
What is your return policy for perishable food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a refund or replacement.
Can I cancel or modify my subscription?
Absolutely. You can skip a delivery, modify your juice selection, or cancel your subscription at any time through your account dashboard before your next billing cycle.